FAQ

 

A copy of Identity Card / Driving licence / Passport – With Clear Image

Account verification is a simple measure to ensure the validity of your information and protect our clients against fraud. It will make sure that your transactions are authorized and secure. We strongly recommend submitting all of the required documents before making your first deposit.

Document Verification is instant by Artificial Intelligence(AI) its take 0.1 second.

Yes, you can. Kindly change on your profile cabinet and update your phone number and e-mail address.

To get the password, please go to https://secure.xsociopartners.com/forgot-password, Then enter your email address (email registered), click the continue button. You will receive pin via email. Please key-in the pin and make changes in the new password as soon as possible.

1. Login to your client area using your e-mail and password.

2. Navigation ‘ Accounts ‘ and select ‘ accounts overview ‘

3. Select your trading account.

4. Click to the ‘ Change ‘ button to change a new password.

5. Click continue and system will send the pin

6. Get the pin and key-in to the last step

We provide flexible leverage from 1:1 until 1:2000.

You are only eligible to issue the amount of ‘Free Margin’ in your account.

The number of referrals is not limited and if more referrals you bring in, the more you will earn.

Affiliate is calculated based on each transaction entry after close with minimum affiliate value 0.01$

Slippage sometimes occurs during economic news releases and the requested price may differ from implementation.

Commission is charges that broker charge for certain account such as Scalpx account 3$ per lot and Copy cent account 2pips.

It takes 20 minutes after you deposit to the account and make single entry.

The deposit is instantly upon approval.

Withdrawal period will take at least 15 minutes to 24 hours.

The deposit is instantly upon approval.

For Credit Cards, Neteller, Fasapay and Skrill charges are dependent on suppliers, from our side does not impose any charges.

You are allowed to open up to 10 a trading account for each type of account.

You can start by depositing 1 USD to start trading.

We provide six trading accounts such as Rookie, Micro, Pro, Scalpx, CopyPro and CopyCent Accounts.

We currently only provide accounts in US Dollars.

Yes, you are justified in protecting your position in the trading account. Every time you open a buy and sell a position simultaneously and at the same lot size, no margin will be taken at your account.

In forex trading, the spread is the difference between the bid (sell) price and the ask (buy) price of a currency pair.

Swap is an agreement to exchange currency between two foreign parties. The agreement consists of swapping principal and interest payments on a loan made in one currency for principal and interest payments of a loan of equal value in another currency.

Leverage is a ratio between the trader’s own funds and borrowed funds, which a trader borrows from his broker. 1:100 leverage means that for a transaction you must have a trading account with amount 100 times less than the sum of the transaction.

Example: a trader chooses the 1:500 leverage and has 200 euros on his account. Leverage 1:500 allows him to buy a contract worth 100.000 euros.

Any questions, You may open ticket help desk through your cabinet or you may email us at [email protected]. We will provide feedback on your inquiries within 24 hours depending on issue.

Yes. We provide information on trade news via facebook [https://www.facebook.com/XSocioMarkets/]

LICENSING AND VERIFICATION

XSocio Markets is a trading name of XSocio Markets Ltd which is a company Registered in Saint Vincent and Grenadines under 24611 IBC 2018. Main office and registered: Suite 305, Griffith Corporate Centre, P.O.Box 1510, Beachmont, Kingstown, St. Vincent and the Grenadines

INFORMATION

Customers who want to registered must be at least 18 years of age and above to use XSocio Markets service. Traders who want to start trading, you need to know or understand the risks involved including any possibility for you to experience losses ahead. You should be careful when using the currency market and traders should use the margin can assess the level of your ability.

RISK WARNING

Any information or element in this website for the purpose of publication, copying or reproduction shall be obtained from XSocio Markets only in writing.Please note that forex trading and trading in other leveraged products involves a significant level of risk and is not suitable for all investors. Trading in financial instruments may result in losses as well as profits, and your losses can be greater than your initial invested capital. Before undertaking any such transactions, you should ensure that you fully understand the risks involved and seek independent advice if necessary.

This information is not directed or intended for distribution to or use by residents of certain countries including, but not limited to, Australia, Belgium, France, Iran, Japan, North Korea and USA.  The Company does not offer its services to residents of certain countries including, but not limited to, Australia, Belgium, France, Iran, Japan, North Korea and USA. The Company holds the right to alter the above lists of countries at its own discretion.